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World MobileTokenBlog
  • Welcome
  • Introduction
    • World Mobile Token
      • What is World Mobile Token?
      • How are WMTx and World Mobile linked?
      • Why connect the unconnected?
      • How do you sustain and deploy the sharing network?
      • What are our competitors doing?
      • How are WMTx rewards split?
      • How will WMTx be used for utility?
      • Why the need for a blockchain?
      • Why focus on a sustainable approach?
      • Self-data governance
      • Still not convinced? 🤔
  • FAQ & Support
    • Token Migration
      • Token Migration Guide
      • Self-troubleshooting token upgrade issues
      • What will happen to my WMT on CEXs and DEXs?
      • What is a token bridge?
      • What happens to my locked tokens or crypto loans during migration
      • General information on the Token Migration
      • Will WMTx be compatible with Ledger and Trezor?
    • Vault Support
      • What is the Vault?
      • Lost access to your Vault?
      • Unlock vault on a new device
      • Seed words don't work
      • How to locate your Vault .JSON File
      • Supported wallets
      • How to link your wallet to the Vault
      • How can I claim my unclaimed rewards from my old Vault?
    • Staking WMTx
    • How can I earn rewards and stake my ENNFTs?
    • How to Keep your Crypto Safe
    • Create a Support Ticket
  • Network
    • About the Network
      • Aya Testnet
      • Network equipment
      • Connecting remote locations
      • Customer support
    • What is an AirNode?
      • AirNode Sales and Ownership
      • World Mobile's Strategy and Expansion
      • Program and Technical Details
      • Batch Two, Drop One
    • What is an EarthNode?
      • What is an ENNFT?
      • How can I earn rewards with my ENNFTs?
      • How can I stake ENNFTs?
      • What happens if I forfeit my ENNFT?
      • Where can I see my ENNFT?
  • Token FAQ
    • Tokenomics
      • Token metrics and distribution
      • Token issuance governance
      • Token lockup periods for team and partners
    • TGE Archive
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On this page
  • Setting up your Vault
  • Vault settings page
  • Wallet verification process
  • How to create a support ticket

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  1. FAQ & Support

Vault Support

Everything you need to know about the Vault.

PreviousWill WMTx be compatible with Ledger and Trezor?NextWhat is the Vault?

Last updated 1 month ago

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Get started with the Vault the easy way and avoid common pitfalls with these tips.

Setting up your Vault

To set up your Vault, you will need an email address and a safe way to store the seed words that are given to you during the create process.

To create a new Vault and stake your Cardano WMTx, go to our staking website and click on ‘Stake on Cardano’ to take you to the Vault:

During the sign-up process, you will go through a few steps:

  • You will be given your Vault seed words, allowing you to recover your Vault, which you must securely store somewhere.

  • You will set a Vault password; this can be anything you want. Ensure to store this securely too.

  • Your email address will be linked with your Vault, and you will be required to click a verification link we send you. If you need to contact support, they will require the email that is associated with the Vault you are referring to.

Vault settings page

The Vault has a settings page where various features are available to you. Click the cog ⚙️ at the top right of the Vault to access this section of the Vault.

.JSON file

This is your backup file. You must make sure you know the exact password to access your Vault as both the .JSON file and password are required for this. You can download your .JSON file in the Vault settings to be able to unlock your Vault on different browsers and devices. .

Wallet verification process

If you hold your Cardano WMTx on a self-custodial wallet, meaning any regular Cardano wallet that only you have access to, then you can link your wallet to your Vault to start staking your WMTx. To find out how to do this check out our .

How to create a support ticket

If you need help, please go ahead and .

https://worldmobiletoken.com/staking
Read more here
wallet verification doc
create a support ticket