Customer support

Like any mobile network operator and ISP, we have a support team and tools to help our customers with any issues they might face to help us provide the best service to them in the most remote of areas.

Proactive service monitoring

We have network monitoring tools to allow us to monitor the link status of end-user devices and nodes, so that if a service is degraded or offline, we are made aware of the issue and can attend to the solution.

Support channels

We offer support through various channels, and in each country we roll out to we will be building in-country support centres to offer support in local languages over many convenient channels.

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